I have always been torn between buying something with an extended warranty or buying a more expensive model because it has a longer warranty. This really goes for anything, electronics, cars, tools, appliances, etc. I have made a few exceptions in life, like I prefer Craftsman hand tools and that's all I buy given the chance (OCD thing really). The reason I like Craftsman hand tools is simple, Sunday afternoon and I break a wrench or pliers or whatever and a quick trip to Sears gets it replaced for free.
Now, the real reason I decided to blog about warranties today is because of the water heater in the house. In the fall of 2004 when we bought our house and had the plumbing replaced from the meter to the house and throughout the house we also have them plumb in a gas water heater. This, in my opinion, was a great upgrade to the electric that was there when we bought the house. Here we are, 6 years down the road, and we start having problems keeping the pilot light lit. Going on worst case, I figure we are out anywhere from $500 - $1500 depending on how we replace it. My dream would be to go with a tank-less water heater, and bigger than we actually need for upgrades/add-ons to the house. But I digress, the next step was to hit Google and see if I could figure out what was wrong. After 5 minutes of checking multiple sites, I concluded that it's probably the thermocoupler. Being mechanically inclined, I figure this is something that I should be able to replace, if I can find the part...
Yup, that was the real problem, finding the part locally seemed to be nearly impossible. However, as I was gathering the model number, serial number and other information I noticed that it stated on the tag that there was a 9 year parts limited warranty. What the hell, why not! So I call the number on the side of the water heater, spent 5 minutes talking with the customer service representative at Whirlpool support; yes, we have a Whirlpool water heater. He came to the same conclusion, bad thermocoupler. He then took the time to explain how the thermocoupler that came with mine worked and how they discontinued that model; instead he would send me a whole new kit to replace the thermocoupler and the over-heat shut-off. He then went on to state that the parts are covered under warranty and that they would waive the over-night shipping fees for me.
So here I sit, wondering if I will need to re-light the pilot light tomorrow morning before I head into work. The answer is probably yes, but if things hold out like they are, Friday morning it will be lit and stay lit until the water heater is either intentionally shut off or removed from service in the future.
The long story short here is, sometimes having a warranty is a good thing. Will this change the way I look at warranties, not really. I will consider the cost of the warranty compared to replacement cost of the unit and how long I personally expect to have to deal with this problem should it actually fail. Had I been flipping the house in 2004, I probably would have taken price over warranty. Since I plan on living here for the foreseeable future, I will honestly consider going with the longer warranty just to make my life easier.